Politique d’expédition
We aim to process and deliver your order as quickly as possible.
📦 Processing Time
All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take up to 5 business days.
🚚 Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
- 🇪🇺 Europe: 5–10 business days
- 🇺🇸 United States: 7–12 business days
- 🌍 Rest of World: 7–15 business days
Please note that delivery times may vary depending on your location and customs delays.
📍 Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your package at any time.
Please allow 24–72 hours for tracking information to update.
💳 Shipping Fees
We offer:
- 🚚 Free shipping on orders over €50
- Standard shipping rates apply for orders below €50 (if applicable)
⚠️ Delays
In rare cases, delays may occur due to:
- Customs processing
- High order volumes
- Courier issues
If your order is delayed, please contact us and we will assist you immediately.
📬 Lost or Missing Packages
If your package has not arrived within 20 business days after shipping, please contact us at:
📧 dwhitefx@gmail.com
We will investigate and resolve the issue.
📖 Contact Us
If you have any questions about shipping, you can contact us at:
📧 dwhitefx@gmail.com